Helping mission-driven teams make bold, evidence-based decisions
Enabling those who care deeply to act wisely.
I help mission-driven organizations uncover authentic experiences from the people they serve and leverage that insight to make evidence-backed decisions, meaningful services, and strategic clarity.
Whether you aim to unlock new ways to bring value to your users, bring a product from good to great, or make a stronger case for funding your mission, I help connect the dots between real experiences and responsive, bold, actionable ideas.
WHO I WORK WITH
NON-PROFITS & PUBLIC BENEFIT
businesses for life & learning
MARKET & DESIGN RESEARCH FIRMS
most popular Services
Work that listens, work that resonates. Here’s how I partner with teams to understand users and transform digital tools, services, and programs.
DISCOVERY RESEARCH: Surface needs and patterns early on to frame the right problems, align teams, and guide where to focus next.
SERVICE DESIGN: Co-create services that are clear, responsive, and grounded in user journeys—leading to better experiences and smoother implementation.
DIGITAL PRODUCT RESEARCH: Uncover how users interact with digital tools to inform intuitive design, strengthen roadmaps, and guide confident product decisions.
PROGRAM EVALUATION: Center lived experience to tell the story of a program’s impact and uncover insights that support growth, funding, and trust.
WORKSHOP FACILITATION: Design and lead participatory spaces that build skills, spark imagination, and invite meaningful input from teams and communities.
ready to work together?
Schedule a chat to discuss a project or connect professionally.
about me
bridging design + change
II’ve always been curious about the relationship between people, systems, and social change. My work blends research, design, and community insight to help mission-driven teams build with care and clarity.